No Code
Set up in 10 minutes
120+ Languages
No credit card required
Trusted Zendesk Translation App for Global Teams |
From startups to enterprises, teams rely on our Zendesk Translation App to deliver real-time multilingual support with AI.
Features
Built for Quality, Security & Scale
From brand consistency to compliance and team visibility, Tolto gives you everything you need to deliver high-quality multilingual support confidently and efficiently.
Custom Glossary
Ensure accurate, on-brand translations across Zendesk tickets with a custom glossary.
Human-Like AI Translation
Translate Zendesk tickets in real time with human-like precision and fluency.
Zendesk Integration in 10 Minutes
No coding needed—install, connect, and start translating tickets instantly.
Translation Preview
Review translations before sending to safeguard brand tone and protect sensitive customer data (PII)
Support in 120+ Languages
Serve customers worldwide with real-time AI translations across 120+ languages in Zendesk.
the product
Built for Agents, Trusted by Support Leads
See the Zendesk Translation App in action and discover how it simplifies multilingual support with AI-powered translations inside your helpdesk.
How to Use
Step-by-Step Support for Admins and Agents
From installation to daily ticket handling, our step-by-step guides ensure a smooth experience for everyone. Admins can configure confidently, and agents can deliver accurate translations with ease.
Admin Guide
Step-by-step instructions to install, configure, and manage the Zendesk Translation App. Control access, set language preferences, and ensure secure, consistent translations across your helpdesk.
Agent Guide
Clear workflows to help agents translate incoming messages and replies instantly. Learn how to preview translations for PII, maintain brand tone, and deliver seamless multilingual support with ease.
Key benefits
Why Support Teams Choose Us
Tolto’s Zendesk App is built for modern support teams—faster replies, higher CSAT, and secure multilingual workflows that keep your brand voice consistent worldwide.
Operational Efficiency
Reduce the complexity of hiring and managing multilingual support teams by enabling agents to serve global customers with AI translation.
Higher Customer Satisfaction (CSAT)
Providing support in a customer’s native language creates personalized experiences that build trust, strengthen loyalty, and improve CSAT scores significantly.
Faster Response Times
Real-time translations enable quicker interactions, decreasing customer wait times and improving service efficiency—helping agents resolve tickets up to 2x faster.
Cost Savings
Avoid high costs of outsourcing or hiring native speakers. AI-powered translation reduces language support expenses by up to 60%.
Agent Productivity
With AI handling translations, agents focus on solving issues—leading to higher throughput and up to 30% more tickets resolved per shift.
Global Reach
Scale effortlessly to 120+ languages without growing headcount—extend your support coverage to every region, instantly.
Consistent Brand Voice
Glossary and context controls ensure translations always reflect your brand tone, terminology, and quality standards across markets.
Pricing
Give Access to 1 or 100 agents, full freedom
Contextual AI Translation
Glossary Support
Advanced Reporting
Preview Translation
Automatic Language Detection
Automation Control
Support
Guided Tours for Agents and Admins
Slack Support
Success manager (CSM)
Security
GDPR
ISO 27001
HIPPA
Testimonials
What Support Leaders Say About Tolto
From fast-growing startups to global support teams, Tolto is helping companies scale multilingual support without compromising on quality, speed, or brand tone.
"Tolto transformed our multilingual support. No more external tools—faster resolutions. The brand glossary is a total game-changer for consistent responses."
Sophie M.
Head of Support
Translate By Humans
"Previewing translations before sending gives our team peace of mind"
Clara W.
Global Support Manager
LOQED
+22% Increase
in CSAT
Customers receive timely, accurate responses in their preferred language—leading to higher satisfaction scores.
30% Lower
Cost
Reduce spend by streamlining multilingual workflows.
"AI context makes translations feel human, accurate, and natural."
Thomas L.
Support Ops Lead
Default
"With Tolto, we give consistent, on-brand support in many languages. It works seamlessly with Zendesk and puts us in full control of terminology."
Rajiv S.
Director of Customer Experience
Revking
Enterprise-Grade Security for Zendesk Translation |
Your data stays yours
We never use your Zendesk data for training AI models. Your customer information remains private, protected, and fully under your control.
Enterprise-Grade Compliance
Built with ISO 27001–certified processes and GDPR-ready practices, our app ensures your support workflows meet the highest security standards.
Limited Data Exposure. Maximum Control.
We only store agent details for access control. Ticket content and translations are never stored after processing—minimizing data surface area and reducing security risk.
